RefWorks & EndNote Web

RefWorks is free to the University of Arizona community, but UA users need to create an account before they can use RefWorks.

For more information about RefWorks, please visit the UA Library's RefWorks FAQ, RefWorks Group Code, or AHSL's tutorials.

For remote access problems, see Troubleshooting for Remote Access.

Endnote Web is available for free to the UA community. Access via Web of Science, then click on the tab-- My Endnote Web-- at the top of the page to sign in or register.

For more information about EndNote Web and the EndNote software, see Reference Management tutorials.

Troubleshooting Remote Access to RefWorks & Write-N-Cite

Are you a current student, faculty or staff of the University of Arizona?
Are you off-campus?
Are you on-campus using UA Public Wireless?
Are you using a VPN -- UA Campus? College of Pharmacy? Other?
Using a Mac computer? Safari is not a supported browser--use Firefox.
Have you logged into RefWorks using the link from the AHSL or UAL website?
Do you remember your username & password for your RefWorks account?
Have you downloaded & installed the WNC software & set up proxy configuration?
Have you been asked for a group code?

Here are some additional tips or contact your liaison librarian for help.

VPN	non-VPN
Always start VPN first. (Download VPN software)	Login to RefWorks from the AHSL website link above with your NetID, then your RefWorks account username & password.
Open browser & connect to RefWorks through the AHSL website link above. Login with RefWorks username & password. If asked for group code, close browser and restart it. Clear cookies and open RefWorks again from the library website	To use Write-N-Cite, follow the directions at Refworks Guide. To to install WNC software and set up proxy configuration. The next time you open Write-N-Cite, you will be prompted to enter your NetID in addition to your Refworks login.
To use Write-N-Cite from Word: 1. First save your Word document. 2. Open your 'titled' Word document. 3. Click 'Write-N-Cite' under the 'Add Ins' Ta	You will be asked for a group code if you open RefWorks or Write-N-Cite directly or through Word. Be sure you use the link for RefWorks at AHSL website link above.

Last updated Dec 17, 2012 by Joan Schlimgen