AHSL Express Retrieval

This is a free service where we pull items from our shelves and hold them for you to pick up. It is available at the Main, Science-Engineering, Fine Arts, and Arizona Health Sciences Libraries.

Use AHSL DocOrder to request that an article or book chapter be scanned from a print journal or book and delivered to your DocOrder account in PDF format.  See also:  Interlibrary Loan & Document Delivery.

Request an item 

Pick up items from AHSL

Canceled requests


Need an item that is checked-out?

Phoenix Biomedical Campus


Request an item in the Library Catalog

  • Search the Library Catalog for the item you want.

  • Note the location; you will need to pick the item up at the library listed in the location.

  • Click the "Request this item" button 

  • Log into My Library Account with your NetID.

  • Click on "Request Selected Item".

  • Some items are not eligible; see restrictions.

Pick up items from AHSL

  • We will pull your item from the shelf and place it on the hold shelf near the Information Desk.

  • When your item is ready, you will receive a notice in your University email or a text if you've opted in for text alerts. You may also log into My Account to find out the status.

  • An item is held for pick up for 7 days and then reshelved.

  • If additional holds have been placed on the item, it can only be checked out for 7 days.

  • If you have requested items from the UA Libraries (Main, Science & Engineering and Fine Arts), you must pick up the material at those libraries or use DocOrder to have AHSL obtain them for you.  Materials are not transported between libraries.  See UAL Express Retrieval.

Canceled requests

We will send you a cancellation notice via email if the requested item cannot be located and has been declared missing. You may use DocOrder (Interlibrary Loan to order from another library.


Up to 5 books, videos, DVDs and CDs may be checked out per day. Items must be listed as "IN LIBRARY" in the catalog. The following materials may not be checked out:

  • Journal volumes less than 10 years old

  • Microforms

  • Reference & Ready Reference materials

  • InfoDesk & Reserve items (books & videos)

  • Special Collections 

Need an item that is checked-out?

  • If the item you want is checked out, use the Library Catalog to recall the item.

    • Click the "Request this item" button 

    • Log into your library account with your NetID.

    • Select the item you want and click on Request Selected Item.

  • We will send you an e-mail or text when the item becomes available.

  • If you have an item that someone else needs, we will send you an email stating that the item has been recalled along with a new due date for the return of the item. The due date is calculated as10 days after the date the recall was placed.

  • Items requested for Course Reserves are subject to immediate recall. 

  • Items are held for 7 days after being returned. If an item has additional holds, it can only be checked-out for 7 days.

  • Failure to return recalled materials by the new due date indicated on the recall notice will result in a suspension of borrowing privileges.

  •  Some items may not be recalled and the recall function is not available for those items.

Phoenix Biomedical Campus

  • Students and faculty on the Phoenix Campus should use DocOrder instead of the Express Retrieval option in the Library Catalog to order print books that are located at the AHSL and UA Libraries. 
  • You will be notified via your DocOrder account when your books have been delivered to the PBC Library and are ready for pickup.
  • Call the PBC Library to confirm that your books are ready to be picked up. 

For more information, contact:

Javad Basij
Information Desk Supervisor 

Last updated Mar 20, 2014 by Joan Schlimgen