Wireless Access

 There are two available wireless networks at both Phoenix and Tucson campuses:

UAWiFi – for UA affiliates only -- requires setup

•    Faster than UAPublic (1 mbps – 54 mbps)
•    Secure, encrypted connections.
•    Available to all UA affiliates with NetID and password
  • Preceptors, Community Faculty and Visiting Scholars
  • UA Health Care Employees
•  Provides an “on campus” IP address..
• Set up your laptop

UAPublic - free and open to everyone, no setup necessary

• Not as fast as UAWiFi, (256kb limit)
• Not secure -- unencrypted
• Allows connection to the Internet without NetID and Password
• IP address shows as "off-campus" so authentication is required to access library and other UA resources
•  Currently the only access method available for handhelds (e.g. PDA, WinCe)
•  Restricted to allow only web-browsing and VPN connections
• Connect to UA Public

More Information

• Handhelds, PDAs and smartphones
• Known connectivity problems
• Help

Set up your laptop (required for UAWiFi)

•  Create UA NetID account
•  Register with your NetID and Password
•  Update your Anti-virus software
•  Configure your computer to use UAWiFi

Preceptors, Community Faculty & Visiting Scholars

• Access is available to everyone through the UAPublic wireless network.
• For UAWiFi, contact your department/college about getting a NetID and Password.

UAHN Employees

UAHN employees are not eligible for a NetID -- use the UAPublic network.

Handhelds, PDAs and smartphones

Most smartphones and PDAs should have access to UAPublic. For access to the encrypted UAWiFi network, see UITS PDA/Smartphone Support page.

Known Connectivity Problems

•  Intel Proset wireless adapter and configuration program:
  •  It is advised that you uninstall the Intel program and use the Windows program (Windows Zero Config) to configure the wireless setting.
• Some Dell computers with Trumobile wireless adapters
  •  WPA2 and WEP settings are swapped. You will need to manually reset the connection. Once you connect o UAWiFi, your system will cache your credentials indefinitely. If you need to change the login, it is required that you remove and re-create the network definition completely.

Help

• UAWiFi Frequently Asked Questions

• Information Technology Services (ITS) Help Desk (in AHSL Java City area)

  • Monday – Friday, 8 am -5 pm
    520-626-8721

• UITS 24/7 Support Center, 626-TECH (626-8324)

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