UpToDate FAQs


Am I eligible to use UpToDate?

UpToDate is available on the UA campus and to current UA students and faculty from any off-campus location. Clinicians may opt to have their usage tracked for CME/CE purposes.

Notes:

  • UAGuest WiFi access to UpToDate is not available (except via an UpToDate Anywhere personal login).

  • UA VPN access to UpToDate is not available.

  • Faculty classified as designated campus colleagues (DCC) in the UAccess system do not have off-campus access to UpToDate. This includes DCC associate faculty and DCC affiliate faculty. Off-campus access to most other digital resources licensed by the UA remains available to DCCs.

If you have any questions or problems regarding UpToDate access, contact us.

Can I use UpToDate if I'm a Banner employee?

Yes, see services for Banner-UMC.

How do I get the UpToDate mobile app?

See UpToDate Anywhere & mobile app.

How do I reverify my UA affiliation for the UpToDate mobile app?

For continued direct access to UpToDate (UpToDate Anywhere) using your personal login when off campus, you are required to verify your UA affiliation at least once every 90 days. This means you must regularly log in to UpToDate from the UA campus or off campus using the reverification login page.

Can I access the UpToDate app on more than one device?

Yes, you can log in to the UpToDate app on up to two mobile devices.

How do I change the devices I use for accessing the UpToDate app?

You can make changes by following these steps:

  1. Log in to your UpToDate account on a computer (cannot be done through UpToDate app).
  2. Select the "My Account" tab then select "Manage Devices".
  3. You will see the devices on which you can currently access the UpToDate app. Select "De-activate" (logout) to remove a device.
  4. You can now download the UpToDate app on a new device and log in to access content.

Where can I go for more help?

  • Contact us for help with UpToDate access or mobile app questions.
  • UpToDate links not working on the Health Sciences Library website? Let us know.
Last updated Aug 4, 2016 by cameronwiles